How do I modify an existing booking or change dates as a filmmaker?

If your booking request has not yet been accepted, you can cancel it and submit a new one. For confirmed bookings, you can update your request by going to Bookings > the relevant booking > and selecting the “Update Booking” button at the bottom of the page.

Once you click Update Booking you will be able to adjust the hours, change the crew size tier or request a date/time modification. After submitting an update offer, your host will be notified via email for approval. Upon approval, your card will be charged/refunded based on the modifications, and both you and the host will be notified through the app and email. The Location Agreement will be updated and available on the Booking page.

Please note that until the host approves the update, the current booking details and Location Agreement remain in effect.

For any questions or issues, please reach out to ScoutAround Support via Help chat or [email protected], and we’ll be happy to assist you with your booking updates.